HelixOps is the autonomous operations layer for clinical genetics labs. Sample tracking, compliance, billing, provider coordination. All handled by AI, so your team focuses on the science that matters.
The Problem
Every test, from Whole Genome Sequencing to targeted panels, generates a cascade of admin: sample accessioning, insurance verification, test ordering, pipeline coordination, results reporting, provider follow-up. Most of it is still manual. Most of it doesn't need to be.
Capabilities
Real-time tracking from accessioning through sequencing, interpretation, and final reporting. Every handoff logged. Every delay flagged before it becomes a bottleneck.
CLIA, CAP, and state regulatory requirements monitored continuously. Documentation generated automatically. Audit-ready at all times.
Predictive monitoring of every active order. AI identifies potential delays days before they impact results delivery and suggests corrective actions.
Insurance verification, authorization tracking, and claims coordination. No more chasing down prior auths or resubmitting rejected claims manually.
Automated status updates to ordering physicians. Results delivery notifications. Critical findings escalation. Genetic counselor scheduling integration.
How It Works
HelixOps integrates with your existing laboratory information management system. No rip-and-replace. No migration headaches.
AI maps your lab's specific workflows, test panels, provider networks, and compliance requirements. Your operations, your rules.
HelixOps takes over administrative coordination. Monitors 24/7. Flags anomalies. Handles routine communication. Reports outcomes.
Every hour your team spends on paperwork is an hour not spent advancing genomic medicine. HelixOps gives that time back.